Privacy Policy
Millworks respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with Millworks, including through our website, enquiries, workspace occupancy, visits to the building, and related services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information about us
Millworks
8 Chester Street, Manchester, United Kingdom
Email: contact@millworksmcr.com
Millworks is a character-led workspace located within the historic Chatham Mill building, providing modern office space for creative, digital, and media businesses in Manchester. We are committed to complying with applicable UK data protection legislation and guidance issued by the Information Commissioner’s Office (ICO).
What does this notice cover?
This Privacy Policy explains how your personal data is collected, held, and processed when you contact us, visit Millworks, occupy workspace, or use our services. It also explains your rights under UK data protection law.
What is personal data?
Personal data means any information relating to an identified or identifiable individual, as defined under the UK GDPR.
This includes information such as your name, contact details, company information, and any other data that can directly or indirectly identify you.
Your rights
Under the UK GDPR and the Data Protection Act 2018, you have the following rights:
a) The right to be informed about how your personal data is collected and used.
b) The right to access the personal data we hold about you.
c) The right to request correction of inaccurate or incomplete data.
d) The right to request erasure of your personal data where applicable.
e) The right to restrict the processing of your personal data.
f) The right to object to the processing of your personal data for specific purposes, including marketing.
g) The right to data portability, where applicable.
h) The right not to be subject to automated decision-making or profiling.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully.
What personal data do we collect?
We may collect and process the following personal data, depending on your interaction with Millworks:
Name
Email address
Telephone number
Company name and job title
Business contact details
Enquiry and correspondence records
Tenancy, booking, or workspace-related information
Billing and payment information (where applicable)
Visitor and access records for building security
Website usage data and analytics
Preferences relating to communications or services
We do not intentionally collect special category (sensitive) personal data unless it is necessary for legal, accessibility, or health and safety purposes.
How we use your personal data
We will only use your personal data where we have a lawful basis to do so under the UK GDPR. This may include performance of a contract, legal obligations, legitimate interests, or your consent.
Your personal data may be used for the following purposes:
Responding to enquiries and communications
Providing and managing workspace, tenancy, and building services
Administering contracts, licences, and agreements
Managing access, safety, and security within the building
Processing payments and invoices
Improving our website, services, and user experience
Sending operational updates and service-related communications
Sending marketing communications where you have opted in or where permitted by law
Complying with legal and regulatory obligations
We do not engage in automated decision-making or profiling.
How long we keep your personal data
We will not retain your personal data for longer than necessary for the purposes for which it was collected. Retention periods are determined based on:
Legal and regulatory requirements
Contractual obligations
Operational and business needs
Health and safety and security requirements
When personal data is no longer required, it will be securely deleted or anonymised.
How and where we store your personal data
Your personal data is stored securely using appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure.
Data is primarily stored within the United Kingdom or in jurisdictions that provide adequate levels of data protection in line with UK GDPR requirements.
Do we share your personal data?
We do not sell or trade your personal data.
We may share personal data with trusted third parties where necessary for the operation of Millworks, including:
IT and website service providers
Payment processors and accounting providers
Professional advisers (legal, compliance, financial)
Property management, maintenance, and operational contractors
Regulatory authorities and government bodies where legally required
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
How can you access your personal data?
You have the right to request a copy of the personal data we hold about you (a Subject Access Request).
Requests should be made in writing to the contact email provided in Section 11.
We will respond within one month of receiving a valid request, in accordance with UK data protection law.
A fee will not normally be charged unless the request is excessive or unfounded.
How to contact us
For any queries relating to this Privacy Policy or your personal data, including subject access requests, please contact:
Email: contact@millworksmcr.com
Postal Address: Millworks, 8 Chester Street, Manchester, United Kingdom
Marketing and opting out
Where you have consented to receive marketing communications, you may opt out at any time by:
Clicking the unsubscribe link in marketing emails, or
Contacting us directly via email
We will process opt-out requests promptly and ensure your preferences are respected.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or services. The latest version will always be available on our website or provided upon request.